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Post Office Check and Service

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How  to send in your application
Summary:  There are 3 ways. Post, Check and Send service & appointment through a Regional Passport Office.

There are three ways to send your completed passport application.

1.  By post
Use the addressed envelope that comes with this pack. If you are applying for passports for other members of your family, please send all your applications in one envelope.
The documents that you send are valuable, so you should send your application by Special Delivery or Recorded Delivery. We cannot accept responsibility for any applications and supporting documents you send by normal post.
2.  Through the Check & Send service
This service is available at certain post office branches. You can find your nearest branch by visiting our website at www.direct.gov.uk/passports. You will need to pay the post office an extra fee for this service.
3.  By appointment
Appointments are available from Monday to Saturday in our seven regional passport offices. You must book the appointment in advance by phoning the Passport Adviceline on 0300 222 0000. Appointments are only available if you are using the Premium or Fast Track services, both of which you must pay an extra fee for. You cannot apply by appointment if you are an adult applying for your first passport.

Demand for appointments is usually very high. You cannot book appointments more than two weeks in advance.
When making an appointment, let the Passport Office know if you have any particular needs for your appointment.

For  example,

if you need:wheelchair access;

a hearing loop; or

access to quiet rooms if you have difficulty hearing or understanding due to background noise.

Someone can collect your passport on your behalf

If you want someone to collect your passport for you, even if they have made the application for you, they will need to provide proof of their identity and a signed letter from you giving them permission to collect the passport. If the passport is for a child, the person who signed section 9 of the application form must sign the letter giving permission to collect the passport.